FAQ english

How can I book my dog?

Sending an e-mail to or by phone (Renato 347/3744806). It is possible that in some periods may be required a deposit.

IF MY DOG HAS NEVER BEEN LEFT IN A PENSION?

You should first take him a day for a few hours, so he understands that this is a temporary situation and will not be abandoned.

I HAVE TO BRING YOUR FOOD?

No, unless you have a particular feed intolerance varied.

HOW CAN I MAKE YOUR STAY MORE QUIET?

Bring something to be cherished like a blanket, games, or his litter box.

DOES HE MUST HAVE THE MICROCHIP?

Yes

MUST HAVE THE HEALTH CARD?

It is necessary that the dog is accompanied by his medical records showing that the vaccines are in place and showing that an anti-parasite treatment was carried out not later than 14 days (failing which the "Von Casa Falco" will provide).

I HAVE TO LEAVE A DEPOSIT When she brought the dog?

Yes, for new customers require a deposit of € 100,00 in cash.

CAN I BRING THE DOG WHEN I WANT OR WITHDRAW?

NO, it is necessary the reservation. If you change the times please call us to avoid having to wait for example, because the dog has not been washed.

HOW ARE THE DAYS OF PENSION CALCULATED?

We count the nights the dog/cat spend in the pension. If the dog leaves the kennel after 12 am, we count an extra day.

THERE ARE RULES IN RESPECT OF THE BOARD?

Yes! Please che the regulation in the Download area of the web site or CLICK HERE.

The prices include VAT?

Yes. Check them in person in DOWNLOAD.

OTHER DOCUMENTS THAT SHOULD I BRING?

You need an identity document and tax code.

ADVANTAGES THAT HAS BECOME THE SITE,

the advantages that are obtained by subscribing to the site are remarkable:

• Stay up to date news on our kennel knowing in advance the dates of future events, dinners and various venues.

• Have access to protected parts of the site are available only After signing up; be able to comment on articles and photos;

• Having the ability to post new topics on VON CASA FALCO'S Blog and keep in touch with so many animal lovers like you;

• receiving our newsletter give you the possibility to receive discounted or special promotions.

CAN I CALL TO FIND OUT HOW IS MY DOG?

Certainly!! You can also leave a dedication by Radio Marilu 0423/736650, your dog will be listening.